Cookie Policy

Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies allow a website to recognise a user’s device, remember their preferences, and improve their user experience. They can also be used to tailor advertisements to a user's interests.

At Colba, we use cookies to ensure our website functions correctly, to understand how our players interact with our services, and to provide a secure and personalised gaming environment. This Cookie Policy explains what cookies are, how Colba uses them, the types of cookies we employ, and how you can manage your cookie preferences.

Colba utilises cookies for several important reasons, all aimed at enhancing your experience on our platform. These reasons include:

• Website Functionality: Ensuring our website operates as expected, allowing you to log in, deposit funds, and play games without interruption.
• Personalisation: Remembering your preferences, such as language settings or game choices, to make your next visit more convenient.
• Performance Analysis: Understanding how our website is used, which pages are most popular, and identifying any areas for improvement. This helps Colba to continually refine our services.
• Security: Protecting your account and our platform from fraudulent activities.
• Marketing and Advertising: Delivering relevant promotions and offers based on your interests, where you have consented to receive such communications.

Essential cookies, also known as strictly necessary cookies, are fundamental for the operation of the Colba website. These cookies enable core functionalities such as security, network management, and accessibility. Without these cookies, services you have asked for, like logging into your account or adding items to a cart, cannot be provided. They do not gather any information about you that could be used for marketing or remembering where you have been on the internet. Your consent is not required for these cookies as they are necessary for the website to function.

Examples of essential cookies used by Colba include:

• Cookies that allow you to log into secure areas of the website.
• Cookies that remember your input when you fill in forms across different pages.
• Cookies that facilitate payment transactions and ensure their security.
• Cookies that detect and prevent fraudulent activity.

Analytics cookies collect information about how visitors use the Colba website. This includes data such as which pages are visited most often, how long users spend on a particular page, and if they encounter any error messages. This information is aggregated and anonymised, meaning it cannot be used to identify you personally. The insights gained from analytics cookies help Colba to understand user behaviour, identify areas for improvement, and optimise the website's performance and content.

For instance, Colba uses analytics cookies to:

• Monitor the performance of different games and features.
• Understand traffic sources and user navigation paths.
• Identify technical issues and improve site stability.

We use reputable third-party analytics services, such as Google Analytics, to assist us in this process. You can find more information about these services in the "Third-Party Cookies" section of this policy.

Functional cookies allow the Colba website to remember choices you make and provide enhanced, more personal features. For example, functional cookies can remember your username, language preference, or the region you are in. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

Colba employs functional cookies to:

• Store your preferred language settings for the website.
• Remember your login details for future visits, if you choose this option.
• Provide personalised content and recommendations based on your past interactions.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with Colba's permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers. Often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Colba may use these cookies to:

• Show you promotions and offers that align with your gaming preferences.
• Track the effectiveness of our marketing campaigns on external platforms.
• Provide you with personalised advertisements on other websites based on your activity on Colba.

We only use marketing and advertising cookies with your explicit consent. You have the right to withdraw this consent at any time.

In addition to the cookies set by Colba directly, we also allow certain third parties to place cookies on your device when you visit our website. These third-party cookies are set by domains other than Colba.com. They are often used for analytics, advertising, and social media integration. Colba does not have direct control over these third-party cookies. Instead, these cookies are managed by the respective third-party providers.

Examples of third-party services that may set cookies on the Colba website include:

• Google Analytics: For website traffic analysis.
• Payment Providers: To facilitate secure transactions.
• Advertising Partners: To display relevant advertisements on other websites.

We encourage you to review the cookie policies of these third parties for more information on how they use cookies and how you can manage your preferences with them. Colba takes reasonable steps to ensure that third parties adhere to privacy standards, but we cannot be held responsible for their individual policies or practices.

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies are temporary and typically expire when you close your browser. They are used to link your actions during a single browsing session. Persistent cookies, on the other hand, remain on your device for a set period specified within the cookie itself, or until you delete them. They are activated each time you visit the website that created that particular cookie. These cookies are used to remember your preferences or to provide targeted advertising over a longer period.

At Colba, we use both session and persistent cookies. For example, a session cookie might keep you logged in during your gaming session, while a persistent cookie might remember your language preference for future visits to Colba.

You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to disable cookies, it may limit your ability to use certain features of the Colba website and some services may not function correctly. For instance, you might not be able to log in or play certain games.

You can manage your cookie preferences through your browser settings. The exact steps vary depending on the browser you are using. Here are some general instructions for popular browsers:

• Google Chrome: Go to Settings > Privacy and security > Site Settings > Cookies and site data.
• Mozilla Firefox: Go to Options > Privacy & Security > Enhanced Tracking Protection or Cookies and Site Data.
• Microsoft Edge: Go to Settings > Privacy, search, and services > Clear browsing data or Tracking prevention.
• Apple Safari: Go to Preferences > Privacy > Block all cookies.

Additionally, you can often find tools provided by third parties, such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA), that allow you to opt out of targeted advertising from participating companies. Colba respects your choices regarding cookie management.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, Colba's website may not respond to DNT signals. We will continue to monitor developments in this area and may adjust our practices if a universally accepted standard emerges.

In the meantime, you can manage your privacy preferences and cookie settings directly through your browser as described in the "Managing and Disabling Cookies" section, or by adjusting your consent preferences on the Colba website.

Colba may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Significant changes will be communicated through our website or via other appropriate channels.

Your continued use of the Colba website after any modifications to this policy will constitute your acceptance of those changes.

If you have any questions or concerns about Colba's use of cookies or this Cookie Policy, please do not hesitate to contact us. Our dedicated support team is available to assist you.

You can reach us through:

• Email: [email protected]
• Live Chat: Available on our website during operational hours.
• Contact Form: Located in the "Contact Us" section of the Colba website.

We are committed to protecting your privacy and ensuring a transparent experience on Colba.